# AUTO SELECTION OF THE COLOUR MODE DOES NOT TAKE PLACE CORRECTLY

If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the ""position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator colour changes to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of the touch panel is not grey, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Point to check | Solution
--- | ---
Are you scanning one of the following types of originals? When Black & White is not selected: Are there colours or colouring in the paper? When Colour is not selected: Is the colour in the original very light? Is the colour in the original very dark, almost black? Is only a very small area of the original coloured? | Specify the colour mode manually. When the colour mode is set to [Auto], the machine detects whether the original is black and white or colour when the [Start] key is tapped; however, in the cases as shown on the left, automatic detection may not give the correct result.

Back to top