# YOU CANNOT TALK TO THE OTHER PARTY

If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the ""position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator colour changes to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of the touch panel is not grey, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Point to check | Solution
--- | ---
Did you dial using the speaker? | Use the extension telephone. When you dial using the speaker, you will be able to hear the voice of the other party, but he or she will not hear your voice. Use the extension telephone. (When the optional receiver or extension telephone is not installed, you cannot talk to the other party.)

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