# CANNOT WRITE TO THE USB MEMORY DEVICE (WHEN USING USB MEMORY SCAN)

If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the ""position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator colour changes to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of the touch panel is not grey, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Point to check | Solution
--- | ---
Is the connected USB device recognized correctly? | Use [USB-Device Check] in the setting mode to check whether or not the device is recognized. "Setting mode" → [System Settings] → [USB-Device Check] If it is not recognized, connect it once again.

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