# THE IMAGE IS GRAINY

If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the ""position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator colour changes to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of the touch panel is not grey, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Point to check | Solution
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Are the printer driver settings appropriate for the print job? | Check the settings of the printer driver. When selecting print settings, select a print mode from [Normal], [High Quality], or [Ultra Fine]. When you need a very clear image, select [Ultra Fine]. Windows: The resolution setting is selected in the [Advanced] tab of the printer driver properties window. Macintosh: Select the resolution in the [Advanced] menu of the print window.

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