# THE CONNECTED USB MEMORY DEVICE CANNOT BE USED

Point to check | Solution
--- | ---
Is the format of the USB memory device FAT32? | Check the file format of the USB memory device. If the format of the USB memory device is other than FAT32, use your PC to change the format to FAT32.
Are you using a USB memory device with a capacity of more than 32 GB? | Use a 32 GB or less USB memory device.

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